Memory across channels and sessions
Most assistants reset every time the channel changes. Carmen keeps one operating context across email, texts, Slack, calls, calendar, files, and future sessions.
Memory, action, and judgment for real operators.
Other AI agents forget.Carmen remembers.
Carmen is the AI executive assistant platform for people who need an assistant that remembers context, works across channels, and acts in the real world with configurable permission rails.
Cross communication‑channel awareness
Persistent memory
Email, calendar, files, to-dos, and lots more
Custom integrations
In‑home hosting = privacy & cost‑optimization
meet.google.com/carmen-memory
Carmen - Executive Assistant
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ExecIN
InvestorST
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StakeholderGoogle MeetTeam meeting
CC
Carmen follow-up:I found the June 1st model and will send in the meeting follow-up.
Problem
Other AI assistants are like having a toddler assistant, who's a savant, but can't remember shit.
Most AI agents operate in isolated sessions. They lose context, forget preferences, miss prior decisions, and treat every channel like a separate world.
Carmen gives your assistant one persistent operating context.Your email, messages, files, contacts, calendar, to-dos, and dashboard feed the same memory.
Differentiation
Not another disposable chatbot.
Acts in the real world
Your assistant can send email, schedule meetings, retrieve files, maintain to-dos, follow up, and coordinate through the tools you already use.
White-glove setup and support
Carmen is installed around your workflow, tool stack, preferences, permissions, and operating style instead of leaving you with a pile of setup screens.
Private and cost optimized
Run on-prem in your home or office when you want more privacy, lower long-term operating cost, and less dependence on hosted black boxes.
Custom integrations
Carmen is built for messy real stacks. If your work depends on a niche app, private API, spreadsheet, CRM, or internal workflow, we can connect it.
Personality with initiative
Your assistant can have a name, voice, preferences, judgment, and permission rails for taking initiative without becoming another dumb chatbot.
How Carmen works
Other agents lose context.Carmen keeps it.
One assistant. One memory. Across every channel, workflow, and integration.
Email, text, files, calendar, meetings, notes, to-dos, CRM, custom tools, and on-prem deployments all feed the same Carmen brain.
Investor Adam asks for the updated model.
An important email comes in. Carmen knows Investor Adam matters and preserves the request in the same context as everything else.
Can you send the latest projections before our call?
Important request detected
Memory graph
Investor Adam needs the updated model.
Important request detected
Carmen Brain
Investor Adam
Email
Files
Text
Calendar
Virtual Meeting
Notes
Tasks
Relationship Memory
Custom Tool
Investor Adam asks for the updated model.
Can you send the latest projections before our call?
Same person. Same context. Every channel.
Text + files
02Carmen sees the email, finds the right file, and texts you.
The assistant connects Adam's request to the right model, queues the response, and asks before sending if your rules require it.
Adam asked for updated projections. I have the email queued with the June 1st model. Want me to send it?
File queued for approval
Memory graph
Investor Adam needs the updated model.
File queued for approval
Carmen Brain
Investor Adam
Email
Files
Text
Calendar
Virtual Meeting
Notes
Tasks
Relationship Memory
Custom Tool
Text + files
Carmen sees the email, finds the right file, and texts you.
Adam asked for updated projections. I have the email queued with the June 1st model. Want me to send it?
Same person. Same context. Every channel.
Email + calendar
03Carmen emails Adam and offers a live review.
Once approved, Carmen sends the model and offers to put time on the calendar to discuss the assumptions live.
Sent the June 1st model. Want me to schedule a 20-minute investor review with Adam?
Email sent, meeting offered
Memory graph
Investor Adam needs the updated model.
Email sent, meeting offered
Carmen Brain
Investor Adam
Email
Files
Text
Calendar
Virtual Meeting
Notes
Tasks
Relationship Memory
Custom Tool
Email + calendar
Carmen emails Adam and offers a live review.
Sent the June 1st model. Want me to schedule a 20-minute investor review with Adam?
Same person. Same context. Every channel.
Meeting
04Carmen sits in the virtual meeting.
The assistant joins the Google Meet or Zoom, listens by default, and keeps the model, email, calendar, and relationship context together.
Investor Review with Adam — Google Meet, Thu 2:00 PM
Live context preserved
Memory graph
Investor Adam needs the updated model.
Live context preserved
Carmen Brain
Investor Adam
Email
Files
Text
Calendar
Virtual Meeting
Notes
Tasks
Relationship Memory
Custom Tool
Meeting
Carmen sits in the virtual meeting.
Investor Review with Adam — Google Meet, Thu 2:00 PM
Same person. Same context. Every channel.
Notes + tasks
05Commitments become action items.
Meeting notes are converted into obligations, relationship context, and follow-up tasks that stay alive after the call ends.
Charlie owes Adam revised projections. Due Friday.
Commitment extracted
Memory graph
Investor Adam needs the updated model.
Commitment extracted
Carmen Brain
Investor Adam
Email
Files
Text
Calendar
Virtual Meeting
Notes
Tasks
Relationship Memory
Custom Tool
Notes + tasks
Commitments become action items.
Charlie owes Adam revised projections. Due Friday.
Same person. Same context. Every channel.
Follow-up
06Carmen drafts the response.
The assistant can attach the right file, write the follow-up, and ask for approval when your rules require it.
Draft ready with revised projections attached.
Follow-up drafted
Memory graph
Investor Adam needs the updated model.
Follow-up drafted
Carmen Brain
Investor Adam
Email
Files
Text
Calendar
Virtual Meeting
Notes
Tasks
Relationship Memory
Custom Tool
Follow-up
Carmen drafts the response.
Draft ready with revised projections attached.
Same person. Same context. Every channel.
Relationship Memory
07Adam becomes a richer relationship record.
Carmen updates what happened, why it matters, and what comes next for this person.
Adam: investor, high priority, waiting on revised projections.
Profile enriched
Memory graph
Investor Adam needs the updated model.
Profile enriched
Carmen Brain
Investor Adam
Email
Files
Text
Calendar
Virtual Meeting
Notes
Tasks
Relationship Memory
Custom Tool
Relationship Memory
Adam becomes a richer relationship record.
Adam: investor, high priority, waiting on revised projections.
Investor Adam
Investor
High priority
Last interaction: Meeting
Open item: Revised projections
Custom Integration
08The workflow extends into your private tools.
When your workflow needs something special, Carmen can be personally configured and extended.
Updated investor pipeline in your internal tracker.
Custom tool updated
Memory graph
Investor Adam needs the updated model.
Custom tool updated
Carmen Brain
Investor Adam
Email
Files
Text
Calendar
Virtual Meeting
Notes
Tasks
Relationship Memory
Custom Tool
Custom Integration
The workflow extends into your private tools.
Updated investor pipeline in your internal tracker.
Investor Adam
Investor
High priority
Last interaction: Meeting
Open item: Revised projections
Final state
Real continuity.
Every channel feeds the same memory. Every action updates the same context. Carmen does not start over when the conversation moves.
Capabilities
More integrations.Better memory.Actual follow-through.
Carmen is built to operate across the channels and tools where executive work actually happens, then remember the context when the work moves somewhere else.
Messaging everywhere
Texting, iMessage, Slack, Discord, Telegram, and phone calls can all feed the same memory instead of becoming separate conversations.
Voice & TextiMessageSlackDiscordTelegram
Email and inbox command
Carmen can triage, label, archive, draft, send, search, and learn your urgency rules across Gmail and Outlook.
GmailOutlook MailLabelsDraftsArchiveTriage learning
Calendar and scheduling
Create meetings, reschedule, add or remove attendees, cancel with notes, and remember recurring scheduling preferences.
Google CalendarOutlook CalendarAttendeesReschedulesCancellationsPrep reminders
Live meetings and voice
Carmen can sit in Google Meet or Zoom, listen by default, respond when addressed, and route longer answers to Slack, email, or text instead of speaking too much.
Google MeetZoomWritten follow-upsWake-word style responsesCall prepVoice calls
Files, prep, and management
Ask for a file naturally. Carmen can find it, prepare it, summarize it, attach it, organize it, share it, and remember why it mattered.
Google DriveFile searchDocument creationFolder organizationSharingPrep packets
To-dos, reminders, and follow-through
Carmen tracks open loops, creates follow-up tasks, watches them until done, and can take initiative within the permission rails you set.
To-do listFollow-upsApple RemindersOpen itemsPriority rulesInitiative permissions
Contacts and relationship memory
Carmen understands people, not just messages: who they are, recent activity, promised follow-ups, VIP status, and relationship context.
Contact managementApple ContactsVIP sortingRecencyRelationship graphStatus briefs
Research and location intelligence
Carmen can search the web, look up places, plan routes, add maps context, and bring research back into the same working memory.
Web SearchGoogle MapsDirectionsPlace detailsRoute timingBriefing notes
Knowledge and business systems
Carmen can work with knowledge bases, helpdesks, CRMs, notes, and internal systems so execution does not stop at your inbox.
NotionGorgiasCRM notesInternal commentsPipeline updatesSupport triage
Custom and on-prem workflows
If the tool matters to your work, Carmen can usually be configured around it, including private APIs, local connectors, and home or office deployments.
Custom toolsPrivate APIsLocal connectorsOn-prem deploymentsWhite-glove setupOngoing support
In-home hosting
Private infrastructure.Closer to you.
Carmen can run from a dedicated box in your home or office, keeping more of the assistant loop under your control while reducing dependence on always-rented cloud compute.
Local-firstdeployment options
Lower long-termhosting exposure
Private connectorsfor messy systems
White-glove setupand monitoring
Carmen #001
Security
Built forhigh-context operators.
Carmen is designed for useful autonomy without forcing blanket trust. Approval is optional, initiative is configurable, and sensitive actions can stay behind rails.
User-controlled memory
Custom take-initiative permissions
Audit trails
Optional approval gates for sensitive actions
On-prem / In-home deployment support
Quickly enable/disable integrations
Give your assistant a memory and a real to-do list.
Request access, name your assistant, and expand into custom workflows, private integrations, and on-prem deployment as your operating system gets sharper.
Request access